Assistant General Manager (AGM)
Hampton Inn & Suites Flagstaff West Hampton Inn & Suites Flagstaff West Flagstaff, AZ Flagstaff, AZ Full-time Full-time $37,628 - $45,315 a year $37,628 - $45,315 a year 2 days ago 2 days ago 2 days ago Assistant General Manager Pay:
Negotiable JOB DESCRIPTION Oversees front desk operations.
Provides guest service, guidance and leadership to ensure consistent customer service is provided.
Assigns and instructs team members in details of work.
What will I be doing? As the Assistant General Manager, you would be responsible for assisting the General Manager in managing daily hotel operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guest's inquiries and resolving concerns, and meeting participation and facilitation Serve as multi-department head for Operations, Front Office and Property Operation Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies Ensure guest and team member satisfaction Serve and act as General Manager in his or her absence Job Type:
Full-time Pay:
$37,627.
68 - $45,315.
05 per year
Benefits:
Employee discount Paid time off Paid training Experience level:
1 year Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Rotating weekends Weekend availability Ability to commute/relocate:
Flagstaff, AZ 86001:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) Management:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Negotiable JOB DESCRIPTION Oversees front desk operations.
Provides guest service, guidance and leadership to ensure consistent customer service is provided.
Assigns and instructs team members in details of work.
What will I be doing? As the Assistant General Manager, you would be responsible for assisting the General Manager in managing daily hotel operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guest's inquiries and resolving concerns, and meeting participation and facilitation Serve as multi-department head for Operations, Front Office and Property Operation Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies Ensure guest and team member satisfaction Serve and act as General Manager in his or her absence Job Type:
Full-time Pay:
$37,627.
68 - $45,315.
05 per year
Benefits:
Employee discount Paid time off Paid training Experience level:
1 year Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Rotating weekends Weekend availability Ability to commute/relocate:
Flagstaff, AZ 86001:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Required) Management:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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