Director, Employee Relations
4.
2 Full-time 1 day ago Full Job Description Location:
Human Resources Regular/Temporary:
Regular Job ID:
607028 Full/Part Time:
Full-Time Workplace Culture NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
Special Information This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.
This position is posted as Director, Employee Relations, which is a working title.
The NAU system title for this position is Director, Human Resources.
Job Description Under the direction of the Associate Vice President, Human Resources (AVP-HR), the Director, Human Resources, provides leadership, direction, guidance, oversight, and day-to-day administration of the HR Employee Relations unit and functions.
Establishes and implements unit policies, processes, procedures, and programs to advance strategic initiatives and ensure appropriateness and consistency.
Advise supervisors, managers, and university leadership on methods to resolve conflict that minimize risk and promote effective employee engagement and productivity.
Develops and maintains effective relationships with a wide diversity of employee constituents, and demonstrates commitment to valuing and respecting diversity, equity, and inclusion.
Serves as a member of the HR Management Team, provides strategic leadership for employee relations, and collaboratively works to exemplify the desired culture of HR and NAU.
Consultation & Strategic Planning - 30% In collaboration and partnership with AVP-HR, provides leadership, direction, guidance, oversight, and day-to-day administration of the HR Employee Relations.
unit and functions.
Establishes, champions, and directs implementation of unit policies, processes, procedures, and programs to advance strategic initiatives, and promotes effective, consistent utilization.
Monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
Ensures necessary process and procedural changes occur.
Collaborates with other university offices and HR functional areas to establish procedures, resolve problems, and coordinate efforts.
Collaborates with HR leaders, Office of General Counsel, the Office of Equity and Access, Disability Resources, and other internal stakeholders to develop and implement employee relations strategies and cross-functionality to meet goals and objectives and reduce risk of litigation.
Establishes, collects, and reports appropriate metrics to ensure efficiency and effectiveness of HR employee relations unit.
Tracks and manages employee relations case cycle - from initial discussions to formal/informal resolution.
Organize and direct special programs and projects among team members.
Employee Relations - 25% Provides leadership, collaboration, guidance, coaching, and support on all types of employee relations issues and works promptly and strategically with key partners to resolve conflict, mitigate organizational risk, and maintain high levels of performance and retention.
Provides information, interpretation, advice, training, and counsel to leadership, management, and employees regarding employee relations matters.
Responds to questions and issues from employees and management regarding workplace concerns, appropriate corrective and disciplinary actions, terminations, non-renewals, grievances, and dispute resolution.
Leads the investigation and resolution of complaints of the highest complexity and sensitivity, ensuring investigations of complaints are conducted in an objective, accurate and thorough manner.
Conducts investigations of reported employee misconduct and prepares or assists supervisors to prepare documentation for university response.
Serves as facilitator when appropriate.
Applies institutional standards, policies, and guidelines.
Ensure adherence with internal controls and external requirements.
Provides interpretation, information and advice regarding university policies and procedures, ABOR, Arizona Revised Code, FLSA, and other rules and regulations that may impact the University.
Collaborates with AVP-HR on potential legal issues.
Performance Management - 20% Provides leadership, collaboration, guidance, coaching, and support on performance management programs and processes working strategically with key partners to ensure the advancement of strategic initiatives.
Provides information, interpretation, advice, training, and counsel to leadership, management, and employees regarding performance management.
Responds to questions and issues from employees and management regarding performance management programs and processes.
Applies institutional standards, policies, and guidelines.
Ensure adherence with internal controls and external requirements.
Provides interpretation, information and advice regarding university policies and procedures, ABOR, Arizona Revised Code, FLSA, and other rules and regulations that may impact the University.
Collaborates with AVP-HR on potential legal issues.
Supervision - 10% Provides leadership, direction, coordination, guidance, support, and training for staff.
Supervisory duties include task assignments, workload management, overseeing daily operational programs, training, evaluating, correcting performance, resolving conflict, authorizing leave, and building a productive work environment.
Establishes performance standards, assesses performance, provides feedback, and evaluates assigned personnel performance.
Process Improvement - 10% Works closely with AVP-HR to coordinate special projects and process improvement for the Employee Relations unit to assist with the development and execution of goals and objectives for Employee Services.
Other - 5% Represents HR on institutional and tri-university committees.
Maintains knowledge on current developments and practices in human resources.
Provides/coordinates backup to HR staff as needed.
Perform other duties as assigned.
Minimum Qualifications Bachelor's Degree in Human Resources OR related field.
Any combination of relevant education and professional experience may be substituted for the educational requirement on a year for year basis.
Five years of human resource experience, which includes employee relations, performance management, corrective/disciplinary action, and/or related experience.
Three years management or supervisory experience.
Preferred Qualifications Master's degree or PhD in Human Resources or related field.
Human Resource experience in a higher education or related setting.
SHRM (SHRM-CP or SHRM-SCP) or HRCI (PHR or SPHR).
Demonstrated experience directly related to the duties and responsibilities specified.
Demonstrated effective communication skills.
Demonstrated experience interpreting and applying laws, rules, policies, and procedures.
Demonstrated ability to interact with large groups and individuals at all work levels.
Demonstrated proficiency in the use of computers and software applications.
Demonstrated success in fostering internal and external community relationships.
Commitment to diversity and the ability to work effectively in a diverse workplace and educational environment.
Experience developing, implementing, and improving ER policies and procedures in support of institutional diversity, equity, and inclusion values and goals.
Flexibility of schedule and willingness to work outside of regular hours when needed.
Knowledge, Skills, & Abilities Knowledge Expert knowledge of HR business functions.
Advanced knowledge of employee regulations, policies, and procedures, including delivering formal feedback, planning work, motivating employees, resolving conflicts, and addressing performance issues.
Knowledge of common management tactics to effectively lead a large team.
Knowledge of industry trends regarding HR functions.
Knowledge of federal, state, and local regulations regarding HR functions.
Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong planning, organizing, directing, and facilitating skills.
Work design and project management skills.
Conflict resolution and customer service skills.
Supervision and mentorship skills.
Abilities Exercises judgement in gray areas.
Resolves vague or complex problems within functional area.
Has strong problem solving, organizational, and analytical capabilities.
Allocates resources within functional area.
Analyzes complex situations and anticipates issues.
Manages relationships and client interactions.
Communicates effectively.
Promotes a diverse, inclusive environment.
Background Information This position has been identified as a safety/security sensitive position.
Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following:
a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.
If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.
Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
Finally, each year Northern Arizona University releases an Annual Security Report.
The report is a result of a federal law known as the Clery Act.
The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus.
In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing.
This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.
If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E.
Pine Knoll Drive in Flagstaff.
Salary Salary range begins at $95,000.
Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits This is a Service Professional (SPF) position.
NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents.
More information on benefits at NAU is available on the Human Resources benefits website.
NAU is a tobacco and smoke-free campus.
Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service.
Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan).
New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date.
Employees will have 31 days from their start date to enroll in benefits.
If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date.
New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment.
Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.
Learning and Development Your career at Northern Arizona University includes the opportunity for professional development.
New employee on-boarding training includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship NAU will not provide any U.
S.
immigration support or sponsorship for this position.
Application Deadline March 13, 2023 at 11:
59 p.
m.
How to Apply To apply for this position, please click on the Apply button on this page.
You must submit your application by clicking on the Submit button by midnight of the application deadline.
If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.
edu, or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution.
Women, minorities, veterans and individuals with disabilities are encouraged to apply.
NAU is responsive to the needs of dual career couples.
Know Your Rights Poster NAU is an Employer of National Service.
AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https:
//hr.
peoplesoft.
nau.
edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRS_HRAM.
HRS_APP_SCHJOB.
GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=607028&PostingSeq=1 jeid-dec941cc1be9054f9fe25c13fc5e28a9.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Full-time 1 day ago Full Job Description Location:
Human Resources Regular/Temporary:
Regular Job ID:
607028 Full/Part Time:
Full-Time Workplace Culture NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
Special Information This position is a hybrid position which allows the incumbent to complete their work at both an NAU site, campus, or facility and at a non-centralized site with or without accommodation.
This position is posted as Director, Employee Relations, which is a working title.
The NAU system title for this position is Director, Human Resources.
Job Description Under the direction of the Associate Vice President, Human Resources (AVP-HR), the Director, Human Resources, provides leadership, direction, guidance, oversight, and day-to-day administration of the HR Employee Relations unit and functions.
Establishes and implements unit policies, processes, procedures, and programs to advance strategic initiatives and ensure appropriateness and consistency.
Advise supervisors, managers, and university leadership on methods to resolve conflict that minimize risk and promote effective employee engagement and productivity.
Develops and maintains effective relationships with a wide diversity of employee constituents, and demonstrates commitment to valuing and respecting diversity, equity, and inclusion.
Serves as a member of the HR Management Team, provides strategic leadership for employee relations, and collaboratively works to exemplify the desired culture of HR and NAU.
Consultation & Strategic Planning - 30% In collaboration and partnership with AVP-HR, provides leadership, direction, guidance, oversight, and day-to-day administration of the HR Employee Relations.
unit and functions.
Establishes, champions, and directs implementation of unit policies, processes, procedures, and programs to advance strategic initiatives, and promotes effective, consistent utilization.
Monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
Ensures necessary process and procedural changes occur.
Collaborates with other university offices and HR functional areas to establish procedures, resolve problems, and coordinate efforts.
Collaborates with HR leaders, Office of General Counsel, the Office of Equity and Access, Disability Resources, and other internal stakeholders to develop and implement employee relations strategies and cross-functionality to meet goals and objectives and reduce risk of litigation.
Establishes, collects, and reports appropriate metrics to ensure efficiency and effectiveness of HR employee relations unit.
Tracks and manages employee relations case cycle - from initial discussions to formal/informal resolution.
Organize and direct special programs and projects among team members.
Employee Relations - 25% Provides leadership, collaboration, guidance, coaching, and support on all types of employee relations issues and works promptly and strategically with key partners to resolve conflict, mitigate organizational risk, and maintain high levels of performance and retention.
Provides information, interpretation, advice, training, and counsel to leadership, management, and employees regarding employee relations matters.
Responds to questions and issues from employees and management regarding workplace concerns, appropriate corrective and disciplinary actions, terminations, non-renewals, grievances, and dispute resolution.
Leads the investigation and resolution of complaints of the highest complexity and sensitivity, ensuring investigations of complaints are conducted in an objective, accurate and thorough manner.
Conducts investigations of reported employee misconduct and prepares or assists supervisors to prepare documentation for university response.
Serves as facilitator when appropriate.
Applies institutional standards, policies, and guidelines.
Ensure adherence with internal controls and external requirements.
Provides interpretation, information and advice regarding university policies and procedures, ABOR, Arizona Revised Code, FLSA, and other rules and regulations that may impact the University.
Collaborates with AVP-HR on potential legal issues.
Performance Management - 20% Provides leadership, collaboration, guidance, coaching, and support on performance management programs and processes working strategically with key partners to ensure the advancement of strategic initiatives.
Provides information, interpretation, advice, training, and counsel to leadership, management, and employees regarding performance management.
Responds to questions and issues from employees and management regarding performance management programs and processes.
Applies institutional standards, policies, and guidelines.
Ensure adherence with internal controls and external requirements.
Provides interpretation, information and advice regarding university policies and procedures, ABOR, Arizona Revised Code, FLSA, and other rules and regulations that may impact the University.
Collaborates with AVP-HR on potential legal issues.
Supervision - 10% Provides leadership, direction, coordination, guidance, support, and training for staff.
Supervisory duties include task assignments, workload management, overseeing daily operational programs, training, evaluating, correcting performance, resolving conflict, authorizing leave, and building a productive work environment.
Establishes performance standards, assesses performance, provides feedback, and evaluates assigned personnel performance.
Process Improvement - 10% Works closely with AVP-HR to coordinate special projects and process improvement for the Employee Relations unit to assist with the development and execution of goals and objectives for Employee Services.
Other - 5% Represents HR on institutional and tri-university committees.
Maintains knowledge on current developments and practices in human resources.
Provides/coordinates backup to HR staff as needed.
Perform other duties as assigned.
Minimum Qualifications Bachelor's Degree in Human Resources OR related field.
Any combination of relevant education and professional experience may be substituted for the educational requirement on a year for year basis.
Five years of human resource experience, which includes employee relations, performance management, corrective/disciplinary action, and/or related experience.
Three years management or supervisory experience.
Preferred Qualifications Master's degree or PhD in Human Resources or related field.
Human Resource experience in a higher education or related setting.
SHRM (SHRM-CP or SHRM-SCP) or HRCI (PHR or SPHR).
Demonstrated experience directly related to the duties and responsibilities specified.
Demonstrated effective communication skills.
Demonstrated experience interpreting and applying laws, rules, policies, and procedures.
Demonstrated ability to interact with large groups and individuals at all work levels.
Demonstrated proficiency in the use of computers and software applications.
Demonstrated success in fostering internal and external community relationships.
Commitment to diversity and the ability to work effectively in a diverse workplace and educational environment.
Experience developing, implementing, and improving ER policies and procedures in support of institutional diversity, equity, and inclusion values and goals.
Flexibility of schedule and willingness to work outside of regular hours when needed.
Knowledge, Skills, & Abilities Knowledge Expert knowledge of HR business functions.
Advanced knowledge of employee regulations, policies, and procedures, including delivering formal feedback, planning work, motivating employees, resolving conflicts, and addressing performance issues.
Knowledge of common management tactics to effectively lead a large team.
Knowledge of industry trends regarding HR functions.
Knowledge of federal, state, and local regulations regarding HR functions.
Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong planning, organizing, directing, and facilitating skills.
Work design and project management skills.
Conflict resolution and customer service skills.
Supervision and mentorship skills.
Abilities Exercises judgement in gray areas.
Resolves vague or complex problems within functional area.
Has strong problem solving, organizational, and analytical capabilities.
Allocates resources within functional area.
Analyzes complex situations and anticipates issues.
Manages relationships and client interactions.
Communicates effectively.
Promotes a diverse, inclusive environment.
Background Information This position has been identified as a safety/security sensitive position.
Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following:
a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.
If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.
Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.
Finally, each year Northern Arizona University releases an Annual Security Report.
The report is a result of a federal law known as the Clery Act.
The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus.
In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing.
This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.
If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E.
Pine Knoll Drive in Flagstaff.
Salary Salary range begins at $95,000.
Annual salary commensurate with candidate's qualifications and related experience.
FLSA Status This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
Benefits This is a Service Professional (SPF) position.
NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents.
More information on benefits at NAU is available on the Human Resources benefits website.
NAU is a tobacco and smoke-free campus.
Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service.
Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan).
New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date.
Employees will have 31 days from their start date to enroll in benefits.
If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date.
New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment.
Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.
Learning and Development Your career at Northern Arizona University includes the opportunity for professional development.
New employee on-boarding training includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship NAU will not provide any U.
S.
immigration support or sponsorship for this position.
Application Deadline March 13, 2023 at 11:
59 p.
m.
How to Apply To apply for this position, please click on the Apply button on this page.
You must submit your application by clicking on the Submit button by midnight of the application deadline.
If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.
edu, or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution.
Women, minorities, veterans and individuals with disabilities are encouraged to apply.
NAU is responsive to the needs of dual career couples.
Know Your Rights Poster NAU is an Employer of National Service.
AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https:
//hr.
peoplesoft.
nau.
edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRS_HRAM.
HRS_APP_SCHJOB.
GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=607028&PostingSeq=1 jeid-dec941cc1be9054f9fe25c13fc5e28a9.
Estimated Salary: $20 to $28 per hour based on qualifications.
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